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I build the systemshospitals use every day

Working in clinic marketing and operations, I moved the things that are easy to miss into systems, one at a time.

  • Medical ad law gate
  • Blocked before publish
  • PII quarantine
  • AI agent orchestration
  • Revenue ledger reconciliation
  • Running in production

36,076 consultations, Jan to Sep 2026

The top four are what an operations console I built actually processed between January and September 2026. The bottom four are counted straight out of the repositories. Revenue and ad spend are left out, because they would identify the client.

36,076

consultations handled

AGENT CAIO · Jan-Sep 26

24,085

bookings confirmed

AGENT CAIO · Jan-Sep 26

28,412

leads in from advertising

AGENT CAIO · Jan-Sep 26

11.3M

ad impressions

AGENT CAIO · Jan-Sep 26

20.7%

booking cancellation rate

the one to drive down

12

systems I built

all work

3,993

commits

counted across 10 repos

23,555

revenue ledger rows reconciled

AI-CAIO SaaS

The three I worked on longest

A cross-border patient acquisition platform, a multi-branch marketing operations console, and a revenue and funnel dashboard.

GCL Global Patient Hub / Production

  • Marketplace
  • Compliance
  • Data
  • Automation

International patient marketplace + coordinator CRM

From patient enquiry to coordinator desk

The real problem was that the enquiry form and the operations screens lived apart. Now an enquiry from abroad moves into quotes and bookings, and the CRM coordinators actually work in reads the same data.

  • Medical-tourism product architecture and multi-sided marketplace design
  • Supabase RLS, Vercel APIs, and role-scoped internal operations screens
  • Multilingual and RTL UI, lead qualification, and landing-route operations

300lead plan

AGENT CAIO / Production

  • AI Ops
  • Compliance
  • Growth
  • Automation

Multi-branch clinic marketing operations OS

Multi-branch marketing operations in one console

Department AI agents run content, pricing, and competitor monitoring. What they produce does not go straight out, though. A gate checks the wording right before publish.

  • Operations dashboard design for branch KPIs, consultation funnels, and ROAS
  • Medical-ad-law gates, approval pipelines, and content-generation flows
  • Operations integrations across Telegram, Notion, Calendar, and Kakao Alimtalk

24,085bookings

AI-CAIO SaaS / Live

  • Data
  • Growth
  • Automation

Multi-branch revenue and funnel analytics dashboard

Seventeen months of ledgers, one screen

Every branch ran a different CRM format, so the revenue never matched. I reconciled it so the same run returns the same number, then put channel attribution, the booking funnel, and no-show alerts on top.

  • Revenue reconciliation and multi-CRM format integration
  • Funnel, channel, and treatment-level operations analytics
  • Automated collection with Google Apps Script, Puppeteer, and Supabase

13views

Black and white photograph of a darkened operations console room, a single operator seated before a wall of monitors showing metric charts.

Compliance engineering

Complianceis built in as a gate

Most ad-law violations do not happen because someone did not know the rule. They happen because the week got busy. So I put the rules in code instead of in people's heads, and the publish path stops when one trips.

Deterministic gate
AGENT CAIO checks the wording before anything goes up. Taking a post down after a complaint is worse than never letting it publish.
PII quarantine
MSO Vault stacks an OS sandbox, a PreToolUse hook, and an n8n ingestion gate, with egress blocked. It has caught 6 real patient records so far.
Fail closed
CAIO Vault Gate re-scans for PII even when the source says it is clean, and logs only type names and counts. I wrote 126 tests for it and ran 3 red-team rounds.

How it was built

The decisions I actually made

The calls I actually made, lifted straight out of the systems above.

GCL Global Patient Hub

Separated hospital, treatment, comparison, consultation, and landing routes in React + Vite, then connected EN/JP skin-package wedges to consultation prefill.

GCL Global Patient Hub

Designed lead storage as Supabase v1 first, legacy inquiries fallback second, and local demo fallback last.

AGENT CAIO

Rebuilt the product around a sidebar console covering home status, work board, campaigns, media analytics, branch comparison, content calendar, and approval pipelines.

AGENT CAIO

Placed the medical-ad-law gate and approval queue before content generation output so generated work remains reviewable instead of auto-publishing.

AI-CAIO SaaS

Collected ledgers from Drive and Sheets, normalized duplicates and format drift, then built analysis units with Supabase SQL views.

AI-CAIO SaaS

Built branch, channel, treatment, and booking-stage filters in React, with mobile card views for operators.

The rest of the work

More things I built inside the same regulated domain: a compliance knowledge base, search operations automation, a PII gate, and office automation tools.

Patient dataingest1OS sandbox2PreToolUse hook3n8n ingest gateProtectedvaultExternal egress blockedThree-layer PII defense, quarantine on uncertainty

MSO Vault / Live

  • Compliance
  • Data
  • Automation

Medical-advertising compliance knowledge base

Ad-law rules, internal guidance, and raw sources were scattered everywhere, so I pulled them into one searchable place. PII defense and source immutability came with it.

SearchOps AI / MVP

  • Data
  • Automation
  • Growth

Deterministic SEO/AEO/GEO automation platform

A TypeScript monorepo that runs from crawl through recheck. The rule engine works without an LLM, and AI sits in a core I can swap out.

CAIO Vault Gate / WIP

  • Compliance
  • Automation

Fail-closed PII ingestion gate

A gate that re-scans for PII even when the source claims it is clean. Hardened over 3 red-team rounds, and it never writes sensitive values to logs.

Desktop Ops Automation / MVP

  • Automation
  • Data

Windows and Apps Script operations automation suite

I moved the office work I was repeating every day into Windows scripts and Apps Script. File sorting, dashboard generation, and health checks now run on their own.

Payments and retention, built outside the regulated domain

Two consumer apps I built apart from the hospital work. Payments, refunds, and push matter everywhere, so I put them through their paces here first.

간지사주 / Live

  • AI Ops
  • Marketplace
  • Automation

AI consumer fortune-telling app

Mobile first, 256+ pages. NicePay payments with idempotent refunds, 53 database migrations, and 8 cron jobs.

Saju AI (now Dalbit Seonsaeng) / Live

  • AI Ops
  • Marketplace

Premium AI saju app

The sibling build I made before Ganji Saju. Three revenue models at once, membership, coins, and collectible reports, plus five push touchpoints.

All twelve builds

Everything, not just the three above. Filter by discipline.

12/12

GCL Global Patient Hub / Production

  • Marketplace
  • Compliance
  • Data
  • Automation

International patient marketplace + coordinator CRM

A patient-acquisition platform that connects Korean hospitals, treatment packages, language support, pricing, consultation intake, and partner/provider case operations.

84commits

AGENT CAIO / Production

  • AI Ops
  • Compliance
  • Growth
  • Automation

Multi-branch clinic marketing operations OS

An AI marketing operations console that coordinates ad performance, consultation funnels, content calendars, competitor pricing, and medical-ad-law gates across a clinic group's branches.

36,076consultations

AI-CAIO SaaS / Live

  • Data
  • Growth
  • Automation

Multi-branch revenue and funnel analytics dashboard

A multi-branch analytics platform reconciling 17 months and 23,555 revenue rows into channel attribution, booking funnels, and no-show risk views.

23,555rows reconciled

간지사주 / Live

  • AI Ops
  • Marketplace
  • Automation

AI consumer fortune-telling app

A 256-page mobile-first fortune-telling platform with NicePay payments, coin economy, idempotent refunds, classical-text RAG, and push dispatch.

1,400commits

SearchOps AI / MVP

  • Data
  • Automation
  • Growth

Deterministic SEO/AEO/GEO automation platform

A TypeScript monorepo that runs crawl, analyze, workorder, and recheck loops deterministically without LLM dependence, isolating AI inside a replaceable ai-core.

16workspaces

MSO Vault / Live

  • Compliance
  • Data
  • Automation

Medical-advertising compliance knowledge base

An operations knowledge base that structures medical-ad-law rules, internal guidance, and raw sources behind PII defense and source immutability.

52wiki pages

CAIO Vault Gate / WIP

  • Compliance
  • Automation

Fail-closed PII ingestion gate

A security ingestion gate that re-scans PII regardless of source declarations, quarantines uncertainty, and never logs sensitive values.

126tests

Saju AI (now Dalbit Seonsaeng) / Live

  • AI Ops
  • Marketplace

Premium AI saju app

A premium mobile saju app that grounds OpenAI readings with classical citations and experiments with membership, coins, and collectible reports.

223commits

AdGate / MVP

  • Compliance
  • AI Ops
  • Automation
  • Growth

Medical ad creative generation and review pipeline

A creative pipeline that extracts brand DNA from a storefront URL, generates copy and artwork, and only emits code-rendered PNGs and a review package for what clears the medical ad-law gate.

164commits

Pooggo / MVP

  • Marketplace
  • Growth
  • Data

K-beauty medical tourism booking platform

A K-beauty medical tourism platform where patients abroad compare Korean clinics and treatment menus, then book. Four languages, three roles: patient, clinic, administrator.

229commits

Harness Suite / Production

  • AI Ops
  • Automation
  • Compliance

Multi-agent marketing harness

A harness that splits campaign-running agent teams by domain while syncing a shared core. It is the working environment I use every day, and the rest of this portfolio was built inside it.

400commits

Black and white photograph of a dark desk: a closed laptop, a stack of paper, a pen, and a cup casting long shadows in hard window light.

I plan it and I ship it

I work in medical and beauty, where there are rules to follow and a lot of moving parts. What I build is mostly the things people open every day: operations consoles, CRMs, price monitoring, content gates.

I try not to leave legal risk to human attention. Ad copy is screened before publish, patient data sits behind several layers, and revenue reporting returns the same number on every run.

What is here is what I can talk about. Where a screen carries client operating data, I show the architecture instead of a link.

Tell me what you need built

Clinic growth, operations, compliance engineering. Send me the problem and the constraints and I will answer with what I would build and how.

konya340@gmail.com